Change or Cancel Your Subscription Through the APP

FWFG Support Updated by FWFG Support

We've made managing your subscription very easy. How to change your plan or cancel depends on where you initially signed up, either through the membership app or through our FWFG website.

If you are subscribed through the app and pay through a third party:

Any changes to your subscription plan can only be done in the subscription management area of whichever third-party your in-app subscription is through (Apple, Google Play Store, Roku, or Amazon). 

(IF YOU ARE SUBSCRIBED THROUGH THE WEBSITE, see "Change or Cancel Your Subscription Through the WEBSITE" here.)

Your Dashboard on the membership website will list which app your account is active through (see the image of your Dashboard on FWFG.com below). You will need to make any changes to your plan wherever you are subscribed to FWFG. If you click the CANCEL VIA button, it will link to the app platform that your account is active through so you can cancel and make any changes.

If you have any questions, please contact Support by clicking on the Contact Button at the top of this page.

Here are more handy directions for how to cancel from the following providers:

Please note, we do not have any control over in-app purchases. When you subscribe directly through the app, your subscription and payment information is with one of these third-parties, we are not able to cancel it for you or issue any refunds. You can contact the App Store, Play Store, Roku, or FireTV for a refund if needed. It is at their discretion if a refund is issued. We recommend that you make any changes to your subscription plan at least 24 hours before it is set to renew. 

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Change or Cancel Your Subscription Through the WEBSITE

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