Change or Cancel Your Subscription Through the WEBSITE

FWFG Support Updated by FWFG Support

We've made managing your subscription very easy. How to change your plan or cancel depends on where you initially signed up, either through the app or through our website.

If you have any questions, please contact Support by clicking on the Contact Link at the top and footer menu of this page or by emailing us at support.

If you are subscribed directly through our membership website:

Click ➡️ if your account is overdue and locked
If your account is overdue, you will not be able to get to your Dashboard and instead will be prompted to update your payment information when you log in. After you update your payment information, then you can go to your Dashboard to change your plan if you wish to switch from either the monthly or annual subscription plan. If you need to cancel your subscription and your account is overdue and locked, please send us a message at Support and we can help you with this. Just click the "Contact" link at the top of this page or email support@fwfg.com. 

1.  Sign in to your account at www.FWFG.com.

2. Go to your Dashboard.

3. Click on Purchases in your Dashboard.

4. Click on the Change button under your active plan. OR click on the Cancel Membership button to cancel your membership

5. Click on the Subscribe Now button to switch to the other membership plan on your next renewal date.

A cancelation confirmation email will be sent out when the cancelation has been processed. You will continue to have access to the membership for the remaining time that you have paid for and your access will expire when you reach the end of that period of time. You can check the status of the cancellation and how much time is remaining before your access expires in your Dashboard on the website at www.fwfg.com

Please send a message to Support to request a refund within 48 hours of purchase. Read more about the FWFG refund policy here.

If you have any questions, please contact Support at support@fwfg.com.

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Change or Cancel Your Subscription Through the APP

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