Change or Cancel Your Subscription Through the WEBSITE
Updated
by FWFG Support
We've made managing your subscription very easy. How to change your plan or cancel depends on where you initially signed up, either through the app or through our website.
If you have any questions, please contact Support by clicking on the Contact Link at the top and footer menu of this page or by emailing us at support.
If you are subscribed directly through our membership website:
- Please follow the five steps listed below and see the images for examples of where to find each step.
- (IF YOU ARE SUBSCRIBED THROUGH THE APP, see "Change or Cancel Your Subscription Through the APP" here.)
Click ➡️ if your account is overdue and locked
1. Sign in to your account at www.FWFG.com.
2. Go to your Dashboard.
3. Click on Purchases in your Dashboard.
4. Click on the Change button under your active plan. OR click on the Cancel Membership button to cancel your membership.
5. Click on the Subscribe Now button to switch to the other membership plan on your next renewal date.
A cancelation confirmation email will be sent out when the cancelation has been processed. You will continue to have access to the membership for the remaining time that you have paid for and your access will expire when you reach the end of that period of time. You can check the status of the cancellation and how much time is remaining before your access expires in your Dashboard on the website at www.fwfg.com
Please send a message to Support to request a refund within 48 hours of purchase. Read more about the FWFG refund policy here.
