FWFG Yoga Membership
Subscription Plan Information
Updating Your Account Information
Change or Cancel Your Subscription Through the APP
Change or Cancel Your Subscription Through the WEBSITE
How to Redeem a Find What Feels Good membership Gift Card
How to Gift a Membership Subscription
Common Gift Card Questions
How To ...
Pause or Reactivate a subscription
Download Payment Receipts
Reset Your Password
Download videos to play offline
Turn Off Autoplay
Add videos to a Playlist
Add videos to the calendar
Change the mobile app settings
Turn on Subtitles
Change Your Profile Picture or User Name
Amazon Fire TV App
Apps for the FWFG Membership
Monthly Yoga Calendar and Playlist on the Mobile App
iOS and tvOS app
Downloading Videos to the Mobile App
Slow Loading Time
Trouble Logging In
Using TV browsers
Video Buffering or Choppy Playback
Why do I have to sign in to the website every time?
KULA by Yoga with Adriene
Yoga With Adriene
Yoga with Adriene YouTube - Start Here
YWA- Downloadable Courses
Updated by FWFG Support
- Gift Card Code Redeemed but Everything is Still Locked
When you are setting up your membership account, if you did not select a subscription plan, the gift card code will be redeemed and applied to your account but you will not be subscribed yet because you did not finish setting up your account. You need to select a subscription plan then when your account is charged to renew, the gift card balance in your account will be applied.
If you select a subscription plan that is greater than the amount redeemed with the gift card, then a credit card is needed when you set up your account to cover the remaining cost of the subscription plan after the gift card balance is applied.
- Redeemed a Gift Card but still Charged for the Renewal
If you are subscribed with an in-app subscription, you will need to cancel that in-app subscription first. Then you can resubscribe via the FWFG website and redeem your gift card. In-app subscriptions are managed through third-party subscription providers (Apple, Google Play, Roku, and Amazon) and the payment information for in-app subscriptions is outside our system and so a gift card cannot be applied to an active in-app subscription.