Video Buffering or Choppy Playback

FWFG Support Updated by FWFG Support

Adjust the video quality to a lower quality. This is helpful for weak internet situations too. 

1. On the player, locate the gear icon and click on Quality.

2. Set the quality to Auto or select a specific quality setting.

The selected quality will apply to all videos viewed until the browser cache is cleared.

Website page showing the gear icon below the video player

How did we do?

Using TV browsers

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