Video Buffering or Choppy Playback

FWFG Support Updated by FWFG Support

Adjust the video quality to a lower quality. This is helpful for weak internet situations too. 

1. On the player, locate the gear icon and click on Quality.

2. Set the quality to Auto or select a specific quality setting.

The selected quality will apply to all videos viewed until the browser cache is cleared.

Website page showing the gear icon below the video player

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Playback Issues

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